Privacy Policy

We collect the following types of information:

A. Personal Information

When you order a plaque, make a donation, or sign up for updates, we may collect:

• Your name
• Email address
• Billing/shipping address
• Payment information (processed securely via third-party providers)
• Your pet’s name, photo, dates, and story (if you submit one)

B. Non-Personal Information

We may also collect technical information about your device and browsing behavior using cookies, such as:

• IP address
• Browser type
• Pages Visited
• Referral Links

We use your information to:

• Process plaque orders and donations
• Display your pet’s memorial on our site and physical memorial
• Send receipts, confirmations, and updates
• Improve our website and services
• Respond to inquiries

We do not sell or rent your personal information to third parties.

We only share your information with:

• Payment processors (e.g., Stripe or PayPal) to complete transactions
• Shipping services, if applicable
• Public visitors to our site or memorial wall (only the pet story/photo content you choose to share)

We may also share your information if required by law.

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Sensitive data (such as payment details) is handled through secure, PCI-compliant payment platforms.

You may:

• Request a copy of the data we have on file
• Ask us to update or delete your personal information
• Opt out of email updates at any time by clicking “unsubscribe”

To make a privacy request, contact us at: hi@travelingrainbowbridge.org

We do not knowingly collect information from anyone under 13 years old. If we become aware that such information has been collected, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy, please contact: